Acceptance of Terms
By accessing and using the website at scwaterdamagepros.pages.dev (the "Site") and engaging the services of South Carolina Water Damage Pros ("we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, users, clients, and others who access or use our Site and services. If you do not agree with any portion of these terms, you must discontinue use of our Site and contact us to discuss your concerns before requesting services. Your continued use of the Site or acceptance of services constitutes ongoing acceptance of these terms as they may be updated from time to time.
Services Provided
South Carolina Water Damage Pros provides water damage restoration, mitigation, and related emergency response services throughout South Carolina. Our services include water extraction, structural drying, dehumidification, mold prevention, and damage assessment. We respond to residential and commercial water damage emergencies, including flooding, burst pipes, sewage backups, storm damage, and appliance failures. Service availability depends on factors including geographic location, weather conditions, demand volume, and staffing. While we strive to respond promptly to all requests, we do not guarantee specific response times. Emergency services are prioritized based on severity, safety risks, and resource availability.
All services are performed using industry-standard techniques and equipment. We will assess each situation individually and recommend appropriate restoration measures. You understand that the scope of work may change upon physical inspection and discovery of hidden damage. Any modifications to the agreed scope will be communicated to you before additional work proceeds, subject to your authorization where required.
Phone Calls and Estimates
When you contact South Carolina Water Damage Pros by phone, you consent to receive calls from us regarding your service request, estimate, or ongoing project. We may use the phone number you provide to communicate about appointment scheduling, service updates, billing matters, and follow-up care. Standard message and data rates from your carrier may apply to text communications if you opt in to receive them.
Initial estimates provided by phone, email, or through our Site are based on information you supply and are subject to change following an on-site inspection. These preliminary estimates are not binding contracts for services. A final, written estimate or work authorization will be provided after physical assessment of the damage. We reserve the right to decline service for any reason, including situations that present safety hazards, exceed our capabilities, or fall outside our geographic service area.
Independent Contractors
South Carolina Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party professionals to perform certain aspects of restoration work. These parties are responsible for their own operations, methods, and compliance with applicable laws. We exercise reasonable oversight in selecting and directing contractors but are not liable for the independent negligent acts or omissions of properly licensed and insured third parties performing work under their own credentials. All contractors working on your property are required to maintain appropriate licensing and insurance coverage as mandated by South Carolina law.
Intellectual Property
All content on this Site, including text, graphics, logos, images, service descriptions, and the overall design, is the property of South Carolina Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from the Site for your personal, non-commercial reference. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Site content without our prior written consent. Unauthorized use of any materials may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Limitation of Liability
To the fullest extent permitted by applicable law, South Carolina Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services, any conduct or content of any third party on the services, or unauthorized access to or alteration of your transmissions or data. Our total liability for any claim arising from or relating to these terms or our services shall not exceed the amount you paid to us for the specific services giving rise to the claim, or one thousand dollars ($1,000.00), whichever is greater.
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
Water damage restoration involves inherent uncertainties. While we employ trained professionals and established industry protocols, we cannot guarantee complete prevention of mold growth, elimination of all moisture, or restoration of property to pre-loss condition in every circumstance. Structural materials may sustain damage that cannot be fully reversed. We will document our work and communicate limitations as they become apparent during the restoration process.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of our Site or services shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within Richland County, South Carolina, for the resolution of any disputes. Any claim or cause of action arising from these terms must be filed within one (1) year after such claim or cause of action accrues, or it shall be forever barred.
Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time in our sole discretion. If a revision is material, we will make reasonable efforts to provide at least thirty (30) days' notice prior to any new terms taking effect, which may include notice on our Site. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site and services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Site and our services.
Contact Information
If you have any questions about these Terms of Service, please contact South Carolina Water Damage Pros. We are committed to addressing your concerns promptly and transparently. You may reach us through the contact information provided on our Site or by submitting an inquiry through our online contact form. For legal notices or formal correspondence regarding these terms, please direct communication to our designated contact address as listed on scwaterdamagepros.pages.dev.